CampInTouchRegistration

Intermittent error messages and page loading issues

By February 24, 2021No Comments
2/24/2021 – 12:53 pm MST — RESOLVED

Our cloud hosting service provider indicates that the network issue from earlier this morning is now resolved. CampMinder and CampInTouch continue to perform as expected.

2/24/2021 – 12:08 pm MST — MONITORING

CampMinder and CampInTouch are behaving as expected. Our cloud hosting service provider continues to monitor for network issues that resulted in intermittent errors within CampMinder and CampInTouch earlier today.

We’ll continue to update this page as more information becomes available.

2/24/2021 – 10:23 MST — MONITORING

Our cloud hosting service provider experienced network issues that resulted in intermittent errors and page loading issues within CampMinder and CampInTouch. The third-party partner and CampMinder Engineering team continue to monitor the situation for any additional issues.

We’ll continue to update this page as more information becomes available.

2/24/2021 – 9:29 MST:

Our Engineering team is working with one of our third-party hosting partners to identify the cause of the issues. CampMinder is available, but users continue to experience intermittent error messages and page loading issues. CampInTouch remains unavailable. We’ll continue to update this page as more information becomes available.

2/24/2021 – 8:09 MST:

We are aware that some users are seeing an intermittent server error message when trying to access CampMinder or CampInTouch this morning. Additionally, users are reporting that pages within CampMinder and CampInTouch are loading oddly or not at all. The Engineering team is investigating this as their highest priority. We’ll continue to update this page as more information becomes available.