RESOLVED 6/03/2021 - 09:00 AM MST: This morning we identified an issue that was causing some merge fields not to populate in emails and camper documents. This appears to have started late afternoon Thursday 6/3. The issue has since been resolved, but emails sent during this period may have been impacted....
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RESOLVED 6/04/2021 - 11:52 PM MST: We've resolved the cause of the errors when attempting to load person records and service has been restored to normal. We apologize for any inconvenience this may have caused. 6/04/2021 - 11:35 AM MST: We're aware of an issue with person records not loading,...
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2/24/2021 - 12:53 pm MST -- RESOLVED Our cloud hosting service provider indicates that the network issue from earlier this morning is now resolved. CampMinder and CampInTouch continue to perform as expected. 2/24/2021 - 12:08 pm MST -- MONITORING CampMinder and CampInTouch are behaving as expected. Our cloud hosting service...
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RESOLVED 1/06/2021 - 1:17 PM MST: Our Engineering team was able to identify and resolve the root cause of the error: the user authentication service. During this time, a record could not be created through the application and this caused the application to fail. Our team will be manually resubmitting...
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