System Latency

By June 8, 2022June 15th, 2022No Comments
Resolved – 6/10 3:10 PM MT

After the maintenance window conducted by our Engineering team, the system is performing at expected speeds.

Monitoring – 3:30 AM MT

Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as information becomes available.

Update – 6/8/2022 1:48 PM MT

Our Engineering team has identified an inefficient configuration with a third-party partner’s service. They will conduct a maintenance window tonight from 1:30 – 2:15 am (ET) to update this configuration. We know that this is a busy time, and we appreciate your understanding as our team makes these changes.

Issue – 6/8/2022 11:45 AM MT

Our Engineering team is investigating the system latency issues that users are experiencing. They are treating system latency as their highest priority.

We’ll provide an update as soon as one becomes available.