Monitoring - 6/27/2022 10:28 PM MT We believe we had resolved the issue causing slowness and timeouts in both CampInTouch and Campanion. We will continue to monitor all services to ensure no further interruption. We apologize for the inconvenience for you and your families. Issue - 6/27/2022 9:45 PM MT...
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Resolved - 6/10 3:10 PM MT After the maintenance window conducted by our Engineering team, the system is performing at expected speeds. Monitoring - 3:30 AM MT Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as...
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Resolved 6/16 - 3:15 PM MT After additional investigation, our team was able to implement a final resolution. Investigating 6/15 - 2:15 PM MT Our Support team has seen an increase in users reporting odd formatting when loading pages within the system. Our Engineering team has added additional logging to...
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RESOLVED 10/04/2021 - 2:12pm -- CampMinder systems are no longer seeing the impact of a global cloud-networking issue. The cause has been found by a third-party partner and mitigated. 10/04/2021 - 11:08am -- CampMinder systems are seeing the impact of a global cloud-networking issue. While we are seeing improvement, our...
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RESOLVED 9/18/2021 12:14 PM (MT): We have not seen additional instances of the issue since 4 PM (MT) yesterday. Our team continues to monitor the situation and will work with our 3rd-party partner until final resolution. MONITORING 9/17/2021 3:19 PM (MT): Our Engineering team was able to identify that this...
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