Category

Systemwide

System Latency and Error Messages

By Systemwide
9:19 AM RESOLVED: Our third-party partner has released a fix to resolve the issue that created system latency and error messages. 11:03 AM UPDATE: All systems continue to function as expected. An investigation by our Engineering team has identified a possible issue with a third-party partner. They are working together...
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System Latency and Error Messages

By Systemwide
4:45 AM 7/8/19 UPDATE: All systems are now functioning as expected. Our engineering team continues to monitor the system closely and will make additional adjustments as needed.   Early on Monday, July 8th, at approximately 3:50am MT, we began to experience system latency and error timeouts when users attempted to...
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Intermittent System Issues

By Systemwide
5:45 AM 7/2/19 RESOLUTION: All systems are now functioning normally. Our engineering team continues to monitor the system closely.   Shortly after 4:45am MT on July 2, 2019, we began to experience severe slowness and error timeouts throughout CampMinder and CampInTouch. The Engineering team was able to diagnose and resolve...
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