Recent Incidents


System Latency

By Systemwide
Resolved - 6/10 3:10 PM MT After the maintenance window conducted by our Engineering team, the system is performing at expected speeds. Monitoring - 3:30 AM MT Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as...
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Page Formatting Issues

By Systemwide
Resolved 6/16 - 3:15 PM MT After additional investigation, our team was able to implement a final resolution. Investigating 6/15 - 2:15 PM MT Our Support team has seen an increase in users reporting odd formatting when loading pages within the system.  Our Engineering team has added additional logging to...
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Summer Hours are (almost) here!

By Systemwide
Starting Monday, May 30, through Sunday, August 14th, the CampMinder Support team will offer the following summer hours: Monday - Friday - 7 am to 5:30 pm (MT) Saturday - Sunday - 7 am to 4:30 pm (MT) Memorial Day (Monday, May 30th) - 7 am to 5 pm (MT)...
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Support Availability – April 7th and 8th

By Uncategorized
The CampMinder Support team will have modified availability on Thursday, April 7th, and Friday, April 8th. We appreciate your understanding and look forward to assisting you! Thursday, April 7th: Our team will be responding to tickets only. Friday, April 8th: Our team will be participating in an all-day, company event...
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