Resolved - 11/17/2022 9:00 AM MT After applying our resolution, we monitored Campanion Admin for additional unexpected behavior. Campanion Admin has performed as expected and this issue is now fully resolved. We apologize for any inconvenience this may have caused. Monitoring- 11/17/2022 8:50 AM MT We’ve identified the cause of...
Read More
The CampMinder Support team will have a delayed start and modified availability on Monday, October 10th for a team training: 8 am - 9:30 am (MT) - regular phone and ticket support 9:30 am - 4:30 pm (MT) - monitoring tickets only We appreciate your understanding and look forward to...
Read More
Resolved - 8/22/2022 10:06 AM MT After applying our resolution, we monitored Campanion Admin and the Campanion App for additional unexpected behavior. Both Campanion Admin and the Campanion app have performed as expected and this issue is now fully resolved. We apologize for any inconvenience this may have caused. Monitoring...
Read More
Monitoring - 6/27/2022 10:28 PM MT We believe we had resolved the issue causing slowness and timeouts in both CampInTouch and Campanion. We will continue to monitor all services to ensure no further interruption. We apologize for the inconvenience for you and your families. Issue - 6/27/2022 9:45 PM MT...
Read More
Resolved - 6/10 3:10 PM MT After the maintenance window conducted by our Engineering team, the system is performing at expected speeds. Monitoring - 3:30 AM MT Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as...
Read More