All Posts By

Amber Knapp

Campanion Admin and App – cannot log in

By Campanion
Resolved - 8/22/2022 10:06 AM MT After applying our resolution, we monitored Campanion Admin and the Campanion App for additional unexpected behavior. Both Campanion Admin and the Campanion app have performed as expected and this issue is now fully resolved. We apologize for any inconvenience this may have caused. Monitoring...
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System Latency

By Systemwide
Resolved - 6/10 3:10 PM MT After the maintenance window conducted by our Engineering team, the system is performing at expected speeds. Monitoring - 3:30 AM MT Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as...
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Page Formatting Issues

By Systemwide
Resolved 6/16 - 3:15 PM MT After additional investigation, our team was able to implement a final resolution. Investigating 6/15 - 2:15 PM MT Our Support team has seen an increase in users reporting odd formatting when loading pages within the system.  Our Engineering team has added additional logging to...
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Intermittent CampMinder Loading Error

By Systemwide
RESOLVED  9/18/2021 12:14 PM (MT): We have not seen additional instances of the issue since 4 PM (MT) yesterday. Our team continues to monitor the situation and will work with our 3rd-party partner until final resolution. MONITORING  9/17/2021 3:19 PM (MT): Our Engineering team was able to identify that this...
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