Resolved 6/16 - 3:15 PM MT After additional investigation, our team was able to implement a final resolution. Investigating 6/15 - 2:15 PM MT Our Support team has seen an increase in users reporting odd formatting when loading pages within the system. Our Engineering team has added additional logging to...
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RESOLVED 10/05/2021 - 9:02 AM MDT: The issues users were experiencing when logging into CampInTouch have been identified and resolved. We apologize for any inconvenience. MONITORING 10/05/2021 - 8:30 AM MDT: The maintenance window has been lifted and both CampMinder and CampInTouch are accessible. We are still monitoring system performance...
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RESOLVED 10/04/2021 - 2:12pm -- CampMinder systems are no longer seeing the impact of a global cloud-networking issue. The cause has been found by a third-party partner and mitigated. 10/04/2021 - 11:08am -- CampMinder systems are seeing the impact of a global cloud-networking issue. While we are seeing improvement, our...
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RESOLVED 9/18/2021 12:14 PM (MT): We have not seen additional instances of the issue since 4 PM (MT) yesterday. Our team continues to monitor the situation and will work with our 3rd-party partner until final resolution. MONITORING 9/17/2021 3:19 PM (MT): Our Engineering team was able to identify that this...
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RESOLVED: Our internet service provider has resolved the issue impacting our phone service. Our Support team is ready to take your calls. We apologize for your inconvenience and look forward to speaking with you! Our phone system is currently unavailable due to a service disruption with our internet service provider. The...
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