Resolved - 6/10 3:10 PM MT After the maintenance window conducted by our Engineering team, the system is performing at expected speeds. Monitoring - 3:30 AM MT Our Engineering team completed their maintenance window to address system latency. We will continue to monitor the situation and provide any updates as...
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Resolved 6/16 - 3:15 PM MT After additional investigation, our team was able to implement a final resolution. Investigating 6/15 - 2:15 PM MT Our Support team has seen an increase in users reporting odd formatting when loading pages within the system. Our Engineering team has added additional logging to...
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RESOLVED 10/05/2021 - 9:02 AM MDT: The issues users were experiencing when logging into CampInTouch have been identified and resolved. We apologize for any inconvenience. MONITORING 10/05/2021 - 8:30 AM MDT: The maintenance window has been lifted and both CampMinder and CampInTouch are accessible. We are still monitoring system performance...
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RESOLVED 10/04/2021 - 2:12pm -- CampMinder systems are no longer seeing the impact of a global cloud-networking issue. The cause has been found by a third-party partner and mitigated. 10/04/2021 - 11:08am -- CampMinder systems are seeing the impact of a global cloud-networking issue. While we are seeing improvement, our...
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RESOLVED 9/18/2021 12:14 PM (MT): We have not seen additional instances of the issue since 4 PM (MT) yesterday. Our team continues to monitor the situation and will work with our 3rd-party partner until final resolution. MONITORING 9/17/2021 3:19 PM (MT): Our Engineering team was able to identify that this...
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