RESOLVED 6/04/2021 - 11:52 PM MST: We've resolved the cause of the errors when attempting to load person records and service has been restored to normal. We apologize for any inconvenience this may have caused. 6/04/2021 - 11:35 AM MST: We're aware of an issue with person records not loading,...
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2/24/2021 - 12:53 pm MST -- RESOLVED Our cloud hosting service provider indicates that the network issue from earlier this morning is now resolved. CampMinder and CampInTouch continue to perform as expected. 2/24/2021 - 12:08 pm MST -- MONITORING CampMinder and CampInTouch are behaving as expected. Our cloud hosting service...
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RESOLVED 1/06/2021 - 1:17 PM MST: Our Engineering team was able to identify and resolve the root cause of the error: the user authentication service. During this time, a record could not be created through the application and this caused the application to fail. Our team will be manually resubmitting...
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12/07/2020 - RESOLVED 3:53 PM MST: Our Engineering team has deployed the resolution for this issue. Users should now be able to access all CampInTouch pages as expected. We apologize for any inconvenience this may have caused. 12/07/2020 - 1:35 PM MST: The resolution for this issue is code-complete and...
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10:05 AM MDT, March 22 RESOLVED: After our maintenance window last night and monitoring of traffic today, we are no longer experiencing issues with latency or timeouts. If you continue to experience any slowness, please reach out to our Support team for further assistance. We truly appreciate your patience and understanding as...
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