9:19 AM RESOLVED: Our third-party partner has released a fix to resolve the issue that created system latency and error messages. 11:03 AM UPDATE: All systems continue to function as expected. An investigation by our Engineering team has identified a possible issue with a third-party partner. They are working together...
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6:13PM MST RESOLVED: Our Development team has identified and addressed the issue concerning system accessibility. You should now be able to access the system as expected. We apologize for any inconvenience this may have caused. 5:53PM MST ISSUE: We are aware that users are receiving a server time out error...
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4:45 AM 7/8/19 UPDATE: All systems are now functioning as expected. Our engineering team continues to monitor the system closely and will make additional adjustments as needed. Early on Monday, July 8th, at approximately 3:50am MT, we began to experience system latency and error timeouts when users attempted to...
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RESOLVED: Shortly after 7:00am MT on June 14, 2019, we began to experience severe slowness and error timeouts throughout CampMinder and CampInTouch. The Engineering team worked through emergency protocols to diagnose the issue and work toward a resolution. After several attempts to resolve the issue, the team determined an...
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10:05 AM MDT, March 22 RESOLVED: After our maintenance window last night and monitoring of traffic today, we are no longer experiencing issues with latency or timeouts. If you continue to experience any slowness, please reach out to our Support team for further assistance. We truly appreciate your patience and understanding as...
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